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Privacy Policy for Your Malaysia Account

Your account data, cookie choices and payment records from Touch 'n Go, GrabPay, Boost dan FPX are handled under this Privacy Policy before you open the lobby.

Account data controlCookie choicesTouch 'n Go recordsPrivacy request channel
3win22 Privacy Policy for Your Malaysia Account
CONTACT PATHS

Contact Us About Privacy Requests

Privacy questions should reach the right team quickly, so we keep separate contact paths for data access, correction and cookie matters. If you write from Shah Alam or anywhere in Malaysia, include your account name, registered phone or email, and the request you want us to check. We may ask for a short verification step before sharing account data or changing privacy settings, because the request must come from you.

Team online

Privacy email

Send privacy requests to [email protected] with your account name and the data matter you want checked. We use this channel for access copies, correction requests, cookie queries and retention questions.

Live chat handoff

Start in live chat when you need help finding the right privacy path. Our chat team can record your request, verify basic account ownership and move the case to the privacy queue.

Account inbox

Use your account inbox for privacy replies that should stay tied to your profile. We may send status updates there after confirming the request through your registered email or phone.

DATA CARE

How We Handle Your Data

We write this Privacy Policy around real account actions: joining, logging in, setting cookies, opening games, paying through local methods and asking for help.

Account records

We collect account name, contact data, login history and verification status so we can run your profile and protect account access. You can ask us to send a copy or correct outdated data.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX activity creates wallet records such as time, amount, status and reference code. We use those records for reconciliation, withdrawal checks, dispute handling and required account logs.

Cookie choices

Cookies help remember your session, language, device and security signals. You can adjust browser settings, but some account pages may ask you to log in again when cookies are cleared.

Security checks

We monitor login attempts, device changes and unusual wallet activity to reduce account misuse. Security alerts may use your registered email or phone when we need to confirm it is you.

Retention periods

We keep personal data only as long as it is needed for account service, legal duties, payment disputes or security logs. Older records are deleted or de-identified when retention no longer applies.

Change requests

If your phone, email or account data is wrong, contact us before opening new payment requests. We may verify identity first, then correct the record or explain why it must remain.

Privacy Policy Questions Before You Join

These answers explain how the Privacy Policy works when you create an account, browse the lobby, use local payment methods or contact us. They are written for your account relationship with 3win22, not as general privacy text. If your request involves access rights, account closure, correction or payment records, send enough detail for us to locate the relevant profile and respond safely.

We collect data you provide during account creation, login, payment activity and contact with our team. This may include name, phone, email, device signals, wallet records, cookie data and messages you send us.

Payment records help us match Touch 'n Go, GrabPay, Boost dan FPX activity with your account. We use the time, status and reference code for wallet checks, withdrawal verification and dispute handling.

Yes. Email [email protected] or use the account inbox with your registered contact data. We may verify your identity before sending account records, because privacy replies must go to the account holder.

Cookies keep your session active, remember settings and help us read security signals. If you clear them, some pages may ask you to log in again or repeat a device check.

We share data only when needed for account operation, payment processing, security checks, service tools or legal duties. We do not sell your personal data to outside parties for their own campaigns.

Send the correction request through [email protected] or your account inbox. Include the field that is wrong and the new value. We may ask for verification before changing registered contact or payment data.

Access and eligibility depend on local law and are available where local law permits. If a legal rule affects what we can provide, we will explain the reason and keep only necessary records.